Nork Research Co., Ltd. for research and consulting on the IT market of small and medium-sized enterprises

2023.11.14 Release: Launched quiz service of SMEs IT market that IT companies can utilize for e-Learning and so on
2023.11.1 Release: What is needed to promote new deployment and replacement of BI tools for SMEs?
2023.10.31 Release: Key strategy of sales management, low dissatisfaction and targeted demand forecasting
2023.10.30 Release: How operational methods and sales channel affect SME market share of workflow and BPM

2023.5.22
2023 Market View of DX and IT solution for small and medium-sized businessNEW
Based survey on 50 items of DX/IT solution implementation status, analyzing issues and needs that users have and suggesting effective proposal by IT companies.
【Overview and Guidance】
【Release (digest)】

What is the best customer contact point in SMB market? Website, SNS, Email, Tel, Web conference etc
Forecast of changes in ordinary income of SMBs that influences IT expenditures and analysis of the factors
Current situation of DX/IT solutions in 12 fields and 50 items
Common misunderstandings between users and IT companies in the SMB market
Prediction of IT expenditure by year/industry, and products/services for increasing or decreasing IT expenditure
2022.10.31
2022 IT Spending and share/reputation of resellers and SIers in SMB market
SMBs purchase "what IT products and solutions "from "what resellers/SIer" and "how much"?
【Overview and Guidance】
【Release (digest)】

IT products/solutions and resellers/SIers selected by SMBs
Analysis of introduction ratio of DX, business applications, hardware, cloud, and outsourcing across 25 items by annual sales and by resellers/SIer
Evaluation of vendors and resellers/SIers from the viewpoint of SMBs
Annual IT spending and market size by IT products/solutions in SMBs
2022.11.28
2022 Market View of RPA and no-code/low-code development tools in SMBs
Answering various questions which IT companies face in promoting use of RPA nad no-code/low-code development tools
【Overview and Guidance】
【Release(digest)】

Market share and usage of no-code/low-code development tools
The relationship between market share of RPA products/services and price acceptance among SMBs
Issues faced by SMEs in utilizing RPA and support that IT companies should provide
Benefits and Issues that SMBs faces in usage of no-code/low-code development tools
2022.7.25
2022 Market View of IT infrastructure deployment and operation in servers and endpoints
Analysis of proposal points for introducing IT infrastructure from multiple perspectives such as server & endpoint, cloud & on-premise
【Overview and Guidance】
【Release(digest)】

Issues and needs in server management and desirable cloud migration patterns by users
Hot trends in server deployment (office computer migration, CentOS 8 alternatives, share of cloud companies)
Analysing the number of server instances and storage types by company size
Promising sales measures indicated by the introduction status of endpoint terminals (PCs/smart devices)
Market share trends and issues in PC/smart device affecting overall IT infrastructure

2023.9.25
2023 Market View of IT application usage and evaluation by usersNEW
Share, issues, and evaluation of business applications across 10 fields such as ERP, Accounting, Production, Sales, Labor, Workflow, Collaboration, CRM/BI, etc. Also including trends in responding to legal revisions, data analysis, and generative AI
【Overview and Guidance】
【Release (digest)】

How to support users regarding the Invoice System and the revised Electronic Bookkeeping Act?
Market share and current issues of groupware, business chat and web conferencing
ERP market share in SMEs and key features for differentiation
Trends in adoption rate and highly demanded features in accounting management
How to utilize data analysis and Generative AI in business applications
The direction of evolution that CRM should aim for in the SME market
HRTech vs Traditional human resource/payroll system, which SMEs will prefer
Changes in operational methods and issues in production management system
New competitors and highly demanded features for document management and cloud storage
Workflow and BPM in SMEs in terms of market share, system forms and sales channel
What do SMEs expect and require in sales, purchase and inventory management
Several missing perspectives in order to expand BI market for SMEs
2023.8.7
2023 Effective cross-selling predictive analysis for DX/IT solutions (semi-custom report) NEW
It greatly influences the success or failure , in what order to propose a wide variety of DX/IT solutions
【Overview and Digest】

Cross-selling predictive analysis of DX/IT solutions that are effective in combination with generative AI
2023.8.2
2023 Forecast of changes in the business environment surrounding SMBs (semi-custom report) NEW
Providing predictions and proposals that meet the individual needs of each IT company through "existing survey data + individual analysis"
【Overview and Digest】

Guidelines for IT proposals based on mathematical predictions of business environment changes
Will "Re-skilling of human resources" accelrate digitization of SMEs?
2023.7.31
2023 Market View of Network Environments in SMBsNEW
Analyzing points for IT infrastructure development that simultaneously considers the network environment and security measures that will be indispensable in the future
【Overview and Guidance】
【Release(digest)】

Proposal of network products and services for SMBs, starting from security measures
Issues and needs in network environment of SMBs that IT companies tend to overlook
Market size of network Products and Services in SMBs and Basic Policies of users at Introduction
2022.12.13
2022 Market View of Security, Operation Management and Backup in SMBs
Actual situations of IT management in SMBs facing various issues such as the threat of ransomware, scattered accounts, OS update management, data distributed in cloud services, network environment construction based on zero trust, etc
【Overview and Guidance】
【Release(digest)】

Measures and policies for endpoint environment security in SMBs
Issues in IT management and relationship between IT expenditure and reseller selection

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